Monday, December 16, 2013

Content in Context: The Wine Industry

In this “Content in Context” entry, I wanted to highlight a presentation that I recently gave to a small group of people who work in the wine industry. A few months ago, I was invited to speak at Sonoma State University for the “State of the Wine Industry” seminar that eWinery and Shipcompliant hosted. I chose content marketing as the subject, and wrapped it up in the context of the wine industry, which has long been a slow adopter of technology. Every winery has a unique story behind it, but they don’t always do the best job at sharing that story – and there are some very good tales among these grape growers, winemakers, and everyone else who is part of the business. One of the interesting things about the wine industry is its eclectic mix of people – you’ll meet everyone from former console gaming kings to venture capitalists, and the many small families as you trek across Wine Country.


This presentation looks at popular types of content that forward-thinking wine brands have created and shared, and showcases concrete examples that you can easily translate to your own business. It also explores complementary strategies to attract more eyes on your content through social media marketing; learning how to find, connect with, and leverage your audience to spread the good word. Going forward, in 2014, the push for authentic, genuine, and useful content will continue to grow among smart brands. Now it’s up to you to generate you own relevant material.




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Thursday, December 12, 2013

How three wineries use Instagram to grow their brand + 5 useful tips

As I write this, it seems like the popular social network is ripe for exploitation by wineries, and other markets as well. Many brands have yet to focus on Instagram as a viable option for social media marketing, despite reports that “Based on median increases in subscriber growth, user engagement and sales effectiveness, Instagram has been crowned the best-performing social platform of 2013, according to analytics firm SumAll.” It is, after all, the fastest growing social network of the year. Each day its 150 million users upload 40 million photos.


The instant sharing nature of Instagram makes it a popular choice for brands that want to showcase their business, products, and lifestyle connections. In the wine industry, many brands are slow to adopt social networks, and that’s certainly the case here. But there are a few that have been making solid headway, and using the platform to grow their brand.


Red Cap Vineyards


Followers: 807

#redcapvineyards: 414

Total posts: 97

Red Cap Vineyards is young winery, born on the hillsides of Howell Mountain alongside other big names like Dunn, Outpost, and Robert Craig. In 1998, the owners purchased 10.5 acres of property in Angwin and planted the first vines in 2003. They craft an amazing Cabernet Sauvignon, the first vintage of which was released in 2006, and a Sauvignon Blanc as well. Out of all the wineries I’ve looked at, they seem to have the biggest correlation between their presence on Instagram and the growth of their brand.


As a new brand with no marketing budget, they joined Instagram in February 2013 and quickly amassed a devout following of fans. They networked with fellow wine enthusiasts, influential users, and owners of wine bars across the country to spread the word about their brand and it seems to have paid off. To date, they have more than 800 followers and 400+ photos with the hash tag “redcapvineyards” have been shared. Not a bad show after only nine months on the social network.





Jordan Winery


Followers: 1329

#jordanwinery: 433

Total posts: 625

No surprise to see Jordan as the top of the list of most active wineries on Instagram. They’re a hip, fun winery known for being on top of their game when it comes to social media and online marketing. Earlier this year they created a parody music video for Robin Thicke’s “Blurred Lines” song, which got huge amounts of shares and has 32k views so far. What I find interesting is that while they have a huge amount of followers, relatively speaking, there are only about 400 photos tagged “#jordanwinery”. I notice they don’t always comment on or share photos that others post using the #jordanwinery hashtag, which seems like an obvious opportunity to increase engagement and gain more followers.




Whitehall Lane


Followers: 498

#whitehalllane: 212

Total photos: 103


Whitehall Lane has a strong presence on social media, and their efforts were recently highlighted in great article on Social Media Examiner. They joined Instagram late in 2012, and have started to grow a solid foundation of followers and shares. They take a slightly different approach than other wineries that use the social network, posting a lot more humorous photos meant to create brand loyalty and awareness. Of course, they still promote their wine with crisp bottle shots and images from around the vineyard and tasting room. Taking a cue from the tips below, Whitehall Lane even partners with other brands like GoVino, to promote sponsored contests. They’re also very good at cross-pollinating their social media accounts by sharing across networks, retweeting others’ content, and liking photos from similar brands around wine country with audiences that align with their own.




5 ways brands can use Instragram


1. Create, use, and monitor hashtags

If you post lots of pictures of wine on Instagram, then you probably use typical hashtags like #wine #napavalley or #cabernet for example. But creating your own can be much more useful because it gives you an easy way to search for and track images that use your hashtag, especially from fans and followers. To give you an example, the tag #dirtybands and #thewinepoor have both gained huge usage among “true” wine connoisseurs who routinely share pictures of their Ridge Monte Bello, Colgin, and other small production favorites.


2. Sponsor contests

2013_Instagram_PSTR

When Castello di Amorosa ran their “Create the Castle” contest, they asked for fans to post a picture of the castle or their wines, along with the hashtag “#castellodiamorosa”. So far there have been more than 9,000 pictures shared with that tag. Think about the exposure that generates for a brand, when nine thousand people actively share and promote their product. The only reward they offer was the chance for your photo to be shared on their website, so the cost to run a contest like this was next to nothing.


3. Bring authenticity to your brand

Sharing photos makes for a great way to showcase different sides of your brand and business. For wineries, this might mean taking a picture of the sun rising over a misty vineyard, or the freshly harvested grapes flowing out of a bin and into a destemmer, showcasing bottle shots, and visitors who enjoy their time at the winery. Be sure to tag those visitors and encourage them to share. Beyond the winery itself, it means sharing behind the scenes pictures of the family dinner, the vacation to Breckenridge, and a dinner at RN74 in San Francisco. Connect with people based on the lifestyle that’s associated with your brand.


4. Connect with Facebook and other networks

Use the “find friends” features that come with Instagram to connect with existing fans on Facebook and other social networks. Send an email announcement to your mailing list and encourage them to join you on the network, possibly even to participate in a contest to gain some extra momentum. Use a website or service like Statigr.am or Web.stagram to search for relevant hashtags and browse followers online, which makes it really easy to follow new users and like photos. The more users you follow and photos you like, the more fans will reciprocate the favor.


5. Discover and partner with influential users

I don’t see many wine brands doing this, but it’s a common trend among larger brands using Instagram. For example, Paypal hosted a series where each week they would invite a prominent figure from some lifestyle or market to be a “guest Instagrammer” who shares their adventures in a certain context. What you need to realize is that while a winery might consider 500-1000 followers a pretty good number, there are users out there with 500k+ avid fans. Check out @alice_gao who shares her passion with 500k+ followers and you’ll see what I mean. Use a service like Nitrogram to find influential users, measure their reach, and monitor your audience growth. Another hint – if you find a user who seems influential in your vertical, scan the list of people who follow them to find more fans who might align with your brand. Do the same for the people who your influencer follows, and you’ll discover the people they admire.


There’s still plenty of room for early adopters on this social network. With the recent advent of Instagram advertising, it will be interesting to watch how brands take advantage of the platform in 2014.


The post How three wineries use Instagram to grow their brand + 5 useful tips appeared first on Mike Meisner.


Monday, December 2, 2013

24+ Essential Woocommerce Plugins

1. Email Cart


email-cart-feature


What it does: You can send any customer a pre-populated invoice that’s ready to checkout. All they need to do is follow the link and they’ll land on the checkout page with the products you put together ready. This is a great way to offer custom quotes and product bundles. Combine it with a robust product inquiry feature, and you can add an effective level of customer service.


2. CRM Manager

crm-inline-preview


Woocommerce Curstomer Relationship Manager – Using a CRM platform brings tons of adantages when it comes to understanding, managing, and catering to your customer base. And while you can certainly integrate Woocommerce with Salesforce or other larger CRM tools, sometimes those solutions are too robust. That’s why I like this lightweight CRM plugin, which offers great features for a low one-time cost. You can segment and filter customers, then send an email message to them easily.


3. Woocommerce Product Search

live-product-search-590


If you tried the native Woocommerce search feature, you know it’s fairly limited. This enhances the search parameters to include all sorts of extra product information and delivers accurate results.


4. Display Product Multi-Layout

banner590x300

If you want to display your product listings in a column format, or switch it up and have them tiled top to bottom, you can use this plugin to do just that. It helps you adjust the way products display across your site, from the category listings, to the single product page itself.


5. Paypal Pro Gateway

banner

Everyone needs a quick and easy way to get setup with a payment processor on their site, and that usually means setting up a Paypal Pro account. You can use this plugin to easily integrate your Paypal account to your website’s checkout for seamless transactions.


6. Table Rate Shipping

tablerateshipping

If you offer a lot of different products that ship from multiple places, using a few different carriers, then you know how complicated shipping can be. This plugin is a lifesaver when it comes to constructing a sensible, rule-based shipping setup for your store.


7. Social Coupons

tcwc-590


8. UPS Shipping Method

ups-shipping-woocommerce

You can integrate a lot of shipping methods into your Woocommerce store, and UPS is one of the obvious popular ones. You can get real time rates, create custom shipping quotes, and more with this handy plugin.


9. Product CSV Import Suite

import-product-csv-woocommerce

Importing products isn’t hard when you have only a few, but try adding a few hundred or more and it becomes a serious chore. This plugin lets you easily bulk import products to your store. Woothemes also has a great version that’s worth checking out (although considerably more expensive).


10. Woocommerce Zapier Integration

zapier-add-zap-550x345

Zapier is really cool service that acts as a middleman between two applications. Their aim is to automate the web using these “recipes”. For example, you could send new subscriber information to Mailchimp or Zoho CRM when a new order comes in.


11. Coupon Shortcodes

Woocommerce coupon shortcodes plugin


12. Free Gift Plugin

woocommerce-free-gift-plugin


13. Video Product Tab

video-product-tab-woocommerce-plugin


14. PDF Invoices

WooCommerce_PDF_Invoice_Plugin


15. Woocommerce Ebay Lister

Now you have an easy way to export products to Ebay. With just a few clicks, you can select the products you want to post, and create full ebay listings.


16. Price History/Price Drop Notifications Woocommerce_Price_History_Price_Drop_Notifications_Plugin


17. Image Hover Preview

image-hover-view-woocommerce-plugin

When shoppers are browsing product categories, they can only see small thumbnails of your products. This lightweight plugin lets them hover over those images, and see a larger preview, which helps improve their shopping experience.


18. Custom T-Shirt Designer

wp-ecommerce-custom-tshirt-design-studio-woocommerce-plugin

Here’s an interesting plugin for Woocommerce that lets users create their own t-shirt designs. But it’s not limited to just t-shirts…you can offer custom iphone case designs, cakes, and other items using the custom design interface that it layers onto your store.


19. Amazon Affiliates Plugin

woocommerce-amazon-affiliates-wordpress-plugin

This powerful plugin gives you everything you need to create a fully functional Amazon affiliate store on your own website. You can import hundreds of products from Amazon to be featured, and allow users to checkout on your own site.


20. Braintree Payment Gateway

braintree-credit-card-gateway-for-woocommerce


21. Automatic Checkout Discounts

woocommerce-checkout-discounts

Sometimes you want to have an automatic discount applied to every product in your store – for example, on a Cyber Monday sale you may want to offer a 10% storewide discount. This plugin lets you do just that, and automatically applies the discount to the shopper’s cart.


22. Product Enquiry Form

woocommerce-product-enquiry


23. Advanced Notifications

When a new order comes into your store, chances are a few people need to be notified. If you’re using a drop-shipper, they need to get a copy of the order, along with anyone else you might need in the loop. The Advanced Notifications plugin lets you set up order notifications based on product categories and other filters, ensuring that everyone gets updated as needed when a new order comes in.


24. Bulk Price Edit

bulkpriceedit

If you want to edit prices in your Woocommerce store, you can either export the products to a CSV, adjust them manually, and then re-upload the products to the site or you can go through one by one and do it from the Admin. Both options are time-consuming, and instead, you can use this plugin to make bulk price edits to multiple products from one screen in your admin.


Do you have any suggestions for Woocommerce plugins that you like to use? Post them in the comments, and I’ll update the list with any good ones.


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